To make sure that you can easily contact us during this social distancing period, we have introduced a centralised email address firstname.lastname@example.org.
By emailing email@example.com you will experience:
- improved response times,
- that your queries are addressed even if your usual ITC point of contact falls ill,
- straightforward tracking of your queries as all emails received at any time can be attended to by a member of staff. The aim is to provide support in the best manner possible.
- more efficient handling of queries.
Overall, our aim is to make sure that the new centralised email system firstname.lastname@example.org, allows us to better serve you, our customers and brokers, during these uncertain times and overall improve our productivity, flexibility and responsiveness.
*Please note this content is the view of the author and not of Independent Trustee Company