Job Description

This permanent, full-time position requires effective managing of the credit control function for all companies in the ITC Group. The Credit Controller is expected to continuously improve the effectiveness of the cash collection cycle and drive down debtor days in a highly organised & professional manner. The ideal candidate for this role needs be a driven self-starter.

The ITC Group have made the decision to work from home on a permanent basis. Therefore, this role is exclusively a remote working opportunity.

Key Responsibilities

  • Proactively managing debt collection for all group companies
  • Collecting fees promptly from client pension schemes where funds are available
  • Using various IT systems to investigate the status of credit control cases and to determine availability of liquid resources within client pension schemes
  • Resolving customer queries by liaising both with the client and client services/relationship managers
  • Relentlessly following up on outstanding cases and client payment promises to ensure efficient and timely receipt of payment
  • Prioritising credit control cases to effectively manage the Group’s exposure
  • Preparing of files for internal solicitors and external debt collection agencies
  • Daily processing of transfers, banking of cheques & reconciliations of same
  • Issuing of statements/reminders and other such documents using established guidelines, deadlines, processes
  • Liaising with the finance team to ensure timely processing of Direct Debits and payment runs
  • Liaising with various areas of the business to carry out your role. Contact with account managers, accounts team, administrators and various other members of the organisation to resolve cases and expedite payment
  • Producing regular reports & management information to help determine performance against targets
  • Assisting in ad-hoc office management duties, reception cover etc.

Skills & Behaviours

  • Professional, methodical & highly organised
  • Strong communication skills and ability to win client payment commitments
  • Ability to interact effectively with people at all levels and to build relationships with clients
  • Driven self-starter who can work on own initiative whilst still being a strong team player
  • Good numerical skills and high attention to detail
  • Proficient in using Microsoft Office and standard accounting packages (particularly in Excel & Outlook)
  • A strong customer service focus

Qualifications

  • Relevant credit control qualifications (desired but not essential)
  • Have completed training in Microsoft Office suite (desired but not essential)

Salary

€35K per annum

 

To apply, please submit your CV to careers@itcgroup.ie